Matchday ticketing represents one of AC Milan’s most critical revenue streams. The objective of this campaign was to protect and grow ticketing income during a challenging competitive period on the pitch, relying on creative storytelling rather than sporting performance to drive sales.

Under the campaign concept “Our family shouts together,” the creative strategy subverted traditional, high-energy football tropes to lean into authentic cultural narratives. By playing on the classic stereotype of the loud, passionate Italian family and how matchdays disrupt daily domestic life—with slogans like “The Grandma can’t cook this Sunday” and “The Grandpa gave you €50 for a pizza or 2 tickets to San Siro”—the campaign humanised the club, driving ticket sales through emotional connection and humor.

Deliverables:

  • Creative Campaign Concept & Copywriting Architecture

  • Cross-Platform Digital & Social Media Campaign Assets

  • OOH (Out-of-Home) Print & Digital Display Layouts

Recognition & Scale:

  • Delivered a massive 11.5x Return on Ad Spend (ROAS) on ticketing campaigns.

  • Achieved an impressive 7.5% increase in ticket sales compared to the previous year.

  • Successfully expanded the club’s direct-to-consumer ecosystem, with 25% of all ticket sales attributed to entirely new audiences.

  • Reached an 800% Facebook Like target delivery during the campaign rollout.

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